The purpose of this statement is to inform users of the Word Alive website about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users privacy.

Confidentiality and security

Christian Events (Word Alive) will use the personal information you provide to plan and evaluate their programme and to keep you informed about the event you are attending. They will not share your information with any other parties, but may occasionally contact you with details of other Word Alive events, products or initiatives and/or information from their carefully selected partners. If you do not wish to receive such information, please write to the Customer Service Manager, Word Alive, Willcox House, 140-148 Borough High Street, London, SE1 1LB.

For information regarding personal information and on site event bookings please see our booking terms and conditions.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you wish to do this, please put your request in writing to:

Word Alive,
Willcox House,
140-148 Borough High Street,

Or email:

Privacy Promise

When you register with our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Word Alive will treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking (including PayPal) and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

We will hold the information you have provided for as long as you require access to the service requested. If you inform us that you wish to cancel a subscription we will remove you from our mailing list and your details will be deleted from our records.

Email Updates

When you register you will be given the option to opt in or out of our ‘regular email updates’. You can unsubscribe from these emails at any time by any of the following methods:

  • The Regular Email settings page in My Account
  • Sending an email to
  • Contacting the Word Alive office


A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

There are two types of cookie you may encounter when using this website:

First party cookies

These are our own cookies, controlled by us and used to provide information about usage of our site.

NamePurposeTypical ContentExpires
wa-sessionAuthentication session to preserve any sign ins and other changes you might have made during your visit to this site.Hashed data including your signed in statusOn exit
wa-forumsEnables automatically sign in to when logged into the main New Word Alive site.Hashed data of a basket identifier and authentication statusOn exit
wa-basketAllows us to preserve your shopping basket content between individual visits.Contains a reference ID to your basket1 week

Third party cookies

These are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

ProviderNamePurposeMore Info.
Google AnalyticsMultiple cookies prefixed with __utmThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Google Privacy policy
YouTube embedded videoGoogle Policies and Principles
Facebooknone currentlyWe use a Facebook “Like Button” social plugin. At the time of writing this does not include a cookie but could feasibly do at future date. This would be outside New Word Alive’s controlFacebook Privacy policy
Twitterk, guest_idTwitter Social Plugin - allows you to quickly tweet about New Word Alive and displays the total number of times this has been doneTwitter Privacy policy

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.